Launched in 2023, the CARE project was designed to provide consistent, accessible, and compassionate support to everyone at the festival: attendees, volunteers, artists, and staff alike.

The Care Zone is a safe and welcoming space, open throughout the festival, including nights at the campsite. It welcomes anyone experiencing violent or discriminatory behaviour (sexist, sexual, verbal, or any other form of discrimination), as well as anyone who needs a calm place to rest, recover, or breastfeed in peace. Trained volunteers, easily recognizable by their pink t-shirts and helium balloons, are on hand to offer immediate support and guide people to the right resources. Professionals specialized in active listening also complement the team, helping individuals navigate the support process.

CARE goes further with its mobile presence and 24/7 hotline, available from the festival setup to teardown, ensuring continuous assistance. You can reach the Care Team 24/7 at the phone number (0470 09 99 01) also available on Whatsapp. This line is anonymous. 

In just four years, CARE has become a cornerstone of the festival, representing a tangible commitment to safety, respect, and the well-being of everyone.

Couleur Café Policy

This policy applies to everyone attending or involved in the event.

• Respect each other’s space and pay attention to the people around you.

• Ask and respect consent.

• NO FORM OF DISCRIMINATION (SEXISM, RACISM, LGBTQIA+PHOBIA, ABLEISM, FATPHOBIA, ETC.) OR VIOLENCE, WHETHER VERBAL OR PHYSICAL, WILL BE TOLERATED.

• La consommation d’alcool ou d’autres substances n’est jamais une excuse.

If you are a witness to or a victim of unacceptable behavior, the Care Team* and Care Zone** are at your disposal.  

Post-event: If you feel that our procedures for dealing with violence are not adequate or if you saw or endured a violent experience during this event, please contact us!

• The members of the Care Team have a pink shirt and a balloon. 
• The Care Zone is located near Rue du Bien Manger. 
  See map in the festival app and below in "Care Zone"