CARE
Launched in 2023, the CARE project was designed to provide consistent, accessible, and compassionate support to everyone at the festival: attendees, volunteers, artists, and staff alike.
The Care Zone is a safe and welcoming space, open throughout the festival, including nights at the campsite. It welcomes anyone experiencing violent or discriminatory behaviour (sexist, sexual, verbal, or any other form of discrimination), as well as anyone who needs a calm place to rest, recover, or breastfeed in peace. Trained volunteers, easily recognizable by their pink t-shirts and helium balloons, are on hand to offer immediate support and guide people to the right resources. Professionals specialized in active listening also complement the team, helping individuals navigate the support process.
CARE goes further with its mobile presence and 24/7 hotline, available from the festival setup to teardown, ensuring continuous assistance.
In just two years, CARE has become a cornerstone of the festival, representing a tangible commitment to safety, respect, and the well-being of everyone.
Couleur Café Care Policy
This policy applies to everyone who works at or visits Couleur Café.
● Respect each other’s space and pay attention to the people around you.
● Ask and respect consent (it has to be: Mutual, Enthusiastic, Aware, Voluntary, Specific).
● The use of alcohol or other substances is never an excuse. Handle yourself and your drunkenness.
● Verbal and physical violence won’t be tolerated. Ever.
● Discrimination, of any kind (like sexism, transphobia, racism, validism, grossophobia...), won’t be tolerated. Ever.
If you are a witness to or a victim of unacceptable behavior, the Care Team* and Care Zone** are at your disposal.
Post-event: If you feel that our procedures for dealing with violence are not adequate or if you saw or endured a violent experience during this event, please contact us!
*the members of the Care Team have a pink shirt and a balloon.
**the Care Zone is situated next to the Red Cross.
See map in the festival app and below in "Care Zone"