Friday the 26th of June we open up at 4PM and close down at 2AM.
Saturday the 27th of June doors open at 3PM and close at 2AM.
Sunday the 28th of June we also open at 3PM and end the party at 2AM.

Atomiumsquare, 1020 Brussels
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Beverages: each visitor is allowed to bring 1 plastic bottle of water or drinking bottle filled with water. These can be refilled free of charge in the sanitary zones. Glass bottles, cans, soft drinks and alcoholic beverages are NOT allowed.

Food: bringing your own food is NOT allowed, unless you have to a specific diet on doctor's prescription. In that case, we request proof of this.

Drugs: it is strictly forbidden to take, consume or sell drugs of any kind on and around the festival grounds and campsite. Prescription drugs are allowed if the visitor can prove this by bringing a doctor’s order.

Other: chairs, umbrellas and similar objects are NOT allowed on the festival grounds. Unless the visitor in question needs these for compelling medical reasons. We strongly advise against backpacks because they will be thoroughly checked at the entrance and can therefore cause long queues. However, they are not forbidden.

During the festival

During the festival, lost and found objects will be collected at the Info Stand. If you have found something at the festival yourself, we request kindly that you hand it in at the Info Stand as well.

Have you lost something? Please fill in this form. Our team compares all found objects to the lost items and contacts the owners themselves.

After the festival

The police collects all identifiable objects such as wallets, ID's, debit and creditcards and passports. They will contact the owners if possible. 

All unidentifiable objects such as smartphones, keys and bags remain in the American Theater until Friday the 3rd of July. We again ask you to fill in this form. After the 3rd of July our team moves back permanently to the office in Schaerbeek. If your item is found and you have submitted the form, we will contact you. 

All objects that we have not received at our office are either in the Lost Property Department of the City of Brussels (Rue du Frontispice 55, 1000 Bruxelles, 02 274 16 90), or have unfortunately been lost or stolen forever.

Lost bycicles

If you lost your bicycle and it is found, you can pick it up at the festival grounds up to and including Friday, July 3. After that, all bicycles will be moved to the CyCLO Bycicle Dépôt (Chaussée de Louvain 661, 1030 Schaerbeek). You have three months to collect your bike from the depot; please contact depot@cyclo.org in order to do so. 
 

Of course they are! Even better: children up to and including 11 years old enter for free (under the supervision of a paying adult). Children get a special badge with a the information of a contact person at the entrance.

Hearing protection headphones are also available at the info stand. All lost children are taken to the Red Cross stand.

Please note that there is no childcare at the festival site and we strongly recommend leaving strollers at home.

No, it is strictly forbidden to distribute flyers on and around the festival site. Those who would like to display posters, can buy advertising space by contacting press@couleurcafe.org.

Professional sound, filming and photographic equipment are not allowed. Small, simple devices without a detachable lens and smartphones will be tolerated. Selfie sticks and other accessories are not allowed.

Press accreditations can be requested via press@couleurcafe.org.

Unfortunately, there aren't. Therefore, we strongly advise everyone to only bring stuff you'll really need. 

Drinks: Buy your drink tickets by cash, card or Bancontact Pay. Or skip the hassle and simply pay at the bar with your Bancontact Pay application. 
Food : Every restaurant accepts cards, cash or mobile payments via Bancontact Pay. 

The question really is, why WOULDN’T you pay with the app? You don’t need to go and buy drink tickets anymore: just get out your smartphone and use it to pay for your vouchers by simply scanning a QR code. So, all you need for a successful festival is your smartphone and the Bancontact Pay app. Installing the payment app is a piece of cake and can be done here. 

We’re pleased to announce the festival partners up with The Standard, Brussels, a magnificent hotel in the former World Trade Center. Featuring 200 rooms and suites rising 28 stories, it’s a nexus of reinvention inspired by Brussels’ creative pulse—music, fashion, contemporary art, and design. More than a hotel, The Standard, Brussels embodies global connection and unrelenting un-standard-ness. 

If you book via this link, you get a special 15% discount on standard rates. Enjoy your stay!

For more info on how to get to the hotel please check their accessibility info. 
Good to know: our night shuttles D & E both stop at WTC, right at your hotel doorstep!

If you lost an item, whether at the campsite, backstage, or on the festival, you can report it via this form. This way we have already been able to help a lot of people.

As much as we are all animal lovers, pets (except for guide dogs) are not allowed during the festival or on the camping site.

If your bicycle is found, you can pick it up at the festival grounds up to and including Friday, July 3. After that, all bicycles will be moved to the CyCLO Bycicle Dépôt (Chaussée de Louvain 661, 1030 Schaerbeek). You have three months to collect your bike from the depot; please contact depot@cyclo.org in order to do so.

The Couleur Café camp site is located around the Roi Baudoin stadium. The main entrance lies on Avenue Impératrice Charlotte, right in front of metro stop Heysel. More info on our camp site here.

Our camping opens up on Friday the 26th of June at 10.00 AM and closes on Monday June 29th at noon.

No, the only way to stay on our camping is to buy a Combi + Camping ticket.

Due to limited capacity, we offer the camping solely to people who are coming to Couleur Café for 3 days. It is therefore impossible to buy a day ticket with camping. You can of course always buy a Combi + Camping ticket and leave early of arrive late, but you will pay full price.

We’re pleased to announce the festival partners up with The Standard, Brussels, a magnificent hotel in the former World Trade Center. Featuring 200 rooms and suites rising 28 stories, it’s a nexus of reinvention inspired by Brussels’ creative pulse—music, fashion, contemporary art, and design. More than a hotel, The Standard, Brussels embodies global connection and unrelenting un-standard-ness. 

If you book via this link, you get a special 15% discount on standard rates. Enjoy your stay!

For more info on how to get to the hotel please check their accessibility info. 
Good to know: our night shuttles D & E both stop at WTC, right at your hotel doorstep!

All terms of acces for the caming site can be found here. 

Yes, there will be a charging station. Queues can be long so we advise you to bring a portable charger. 

Yes, new and upgraded showers are available. 

Our festival entrance is located right beneath the Atomium (Atomium Square 1, 1020 Brussels).

We invest heavily in public transportation. 

With STIB you can easily travel throughout Brussels by tram, metro or bus. 

NMBS offers a special train ticket that allows you to travel at half price from Friday 26 June to Monday June 29th from any Belgian station. You will receive a special code for this with your festival ticket.
This year we also provide night trains. 

Together with Brussels Mobility, we also provide a large bicycle parking (Avenue du Gros Tilleul 3,1020 Brussels) for everyone who wants to come by bike. Those who still want to come by car can try to find a parking spot in the neighboring streets or reserve a parking space on our own private car parking.

You can find more info on our mobility page.

It sure is! Read all about it here.

We strongly advise everyone not to come by car, for ecological and practical reasons; long traffic jams can occur around the festival grounds. For those who have no other choice and wish to come by car, these are the options:

PE: Parking Expo is the main parking for our visitors. You can obtain a parking spot for this via our ticket page. 

P1 VIP: This parking is located on the Atomium Avenue and is only granted to crew and certain VIPs. If you didn’t receive access for this parking, you cannot purchase it either. If you have been granted access, you’ll find all necessary info on your parking voucher.

P2 VIP: This parking is located on the Madrid Avenue. You can obtain a parking spot for this via our ticket page. You’ll find all necessary info on your parking voucher.

The car park opens at 8am every day.

ATTENTION: your parking voucher is only valid until 8:00 AM of the following day. For example, if you have a parking ticket for Sunday 28th of June, you must leave the parking before Monday morning 29th of June, 8AM. We therefore strongly advise people with a Camping ticket not to use this parking. It is also strictly forbidden to spend the night on this parking.

Yes! The Kiss & Ride zone is located at Avenue Miramar 1020 Brussels opposite Brussels Expo.

A dedicated area is reserved for motorcycles and scooters in parking lot P1. Access is free for these vehicles. See image below to locate the parking area.

If your bicycle is found, you can pick it up at the festival grounds up to and including Friday, July 3. After that, all bicycles will be moved to the CyCLO Bycicle Dépôt (Chaussée de Louvain 661, 1030 Schaerbeek). You have three months to collect your bike from the depot; please contact depot@cyclo.org in order to do so.

Traveling via Brussels South Charleroi Airport or Brussels Airport?

Flibco offers convenient and reliable transport options from the airports to the heart of Brussels:

• Express Shuttle: Direct shuttle connection from the airports to Brussels South (Bruxelles-Midi) station, running frequently throughout the day. Free wifi on board.
• Door2Gate: Prefer a more flexible option? The Door2Gate shuttle drops you off at any address in the Brussels region, including hotels, festival site and more.

Book your trip at www.flibco.com and apply the code COULEUR10 at checkout to enjoy 10% off your journey to Couleur Café 2026. 

No, the only way to stay on our camping is to buy a Combi + Camping ticket.

Due to limited capacity, we offer the camping solely to people who are coming to Couleur Café for 3 days. It is therefore impossible to buy a day ticket with camping. You can of course always buy a Combi + Camping ticket and leave early of arrive late, but you will pay full price.

Yes, as long as the festival isn’t sold out.

No, you can also show your ticket on your smartphone. Do make sure to set your screen to full brightness to ensure a quick handling.

Unfortunately not. Tickets are not refunded. You can however resell your ticket through our official partner TicketSwap. More info in the next FAQ. 

Yes, you can use our reliable and secure partner TicketSwap. Since the tickets themselves are only released a few weeks before the festival, TicketSwap is the ONLY way to resell your ticket. This can be done securely through the MyOrder section of your order.

Any tickets attempted to be resold via social media, second-hand sites, or other channels are FAKE. You can only buy or sell your order through TicketSwap.

First, take a look at Eventim's customer service. Here you can consult their FAQ and easily reclaim your tickets.

If this is not sufficient, you can still fill out Eventim's contact form. They will be happy to help you further.